Professional BDC Services
Let us be your first line of defense and do the heavy lifting.
Call First. Connect First. Sell First.
Our goal is to delight and even surprise your customers with a 2019 car buying experience.
True Lead Identification
We'll identify who's ready to go, right now, and get them to a salesperson or manager fast.
Bad Lead Identification
We'll also identify those bad leads quickly so you don't waste your time.
Being consistent is what it takes to be great. Our training and process make us hit the mark every time!
Real results. Real numbers.
Turnkey billing with
GM Pays 50%. They count on us, and you can too!
We've invested years of work into people, process and technology. Let us help you.
Call: (248) 965-4875 or let us contact you:
鈥淥ne of the best I鈥檝e ever seen鈥︹€滭/h2>
鈥淪cott crushed it. Honestly this is one of the best mystery shops
I have ever seen and I have seen a lot.鈥滭/p>
-John from C4 Analytics
We鈥檙e Less Expensive and More Effective
You鈥檙e currently spending:
Wages, payroll taxes, paid time off, benefits, overhead, management, training, turnover, smoke breaks, bathroom breaks, personal phone calls, chit chat, thinking about what to do next, etc.
You鈥檙e currently spending:
Pay attention to your leads before they switch dealers or brands.
Traffic conversion analysis of GM dealerships, 2019
Response Time Matters
81% of auto shoppers start their search online. The first dealer to respond to a lead has an 80% chance of closing. After 20 minutes you've lost the sale.
We Train Every Day. And It Shows.
Our in-house training team has extensive automotive dealership experience and has helped countless dealers get it right.
Our response rate is first in the industry, with less than a minute from when lead was submitted to initial phone call.
Our agents use conversational milestones that is best-in-class.
High Open Rate
Our subject lines and formats on emails are proven.
Everyday, our team gets to work to provide world-class engagement to your shoppers. They learn about your vehicles with hands-on product demos right in our showroom. Our open environment in downtown Detroit fosters cross communication and education, creativity and excitement.
Headquartered in metropolitan Detroit, Detroit Trading Company is amongst the world鈥檚 foremost aggregators of 鈥渋n-market鈥 automotive shopper intelligence, providing data to original equipment manufacturers (鈥淥EMs鈥? and dealers that is responsible for more than 30,000 vehicle sales or $1 billion in monthly car sales.
The company was founded by a group of executives from Car.com after it was sold to Autobytel in April of 2004. Our team includes leadership from advertising agencies, original equipment manufacturers, leading digital media agencies and respected data-analytics firms. Today, Detroit Trading Company鈥檚 technology and digital marketing solutions serve the world鈥檚 largest auto manufacturers, drives sales for the nation鈥檚 top dealer groups and powers the nation鈥檚 top online automotive shopping channels.
670 S. OLD WOODWARD
BIRMINGHAM, MI 48009
601 WEST FORT STREET
DETROIT, MI 48226
MAIN OFFICE: 248.352.1313